HairSync Support
We're committed to helping you through your recovery. Get the support you need, when you need it.
Frequently asked questions
How do I cancel my subscription?
Go to your iPhone Settings → tap your Apple ID at the top → select Subscriptions → find HairSync and tap Cancel Subscription. You keep access until the end of the current billing period.
How do I delete my account?
You can delete your account and all associated data directly in the app (Settings → Delete Account), or email support@hairsync.app with "Account Deletion Request" in the subject line.
My photos aren't uploading. What should I do?
First, check your internet connection and try again. If the issue persists, close and reopen the app, or restart your device. Still stuck? Email us and we will help.
Does HairSync work on Android?
HairSync is currently iOS-only (iOS 17 or later).